CalExotics has announced that its entire product catalogue will now be backed by a one-year warranty. Effective immediately, the new CalExotics warranty programme covers products up to one year after the purchase date. By completing a simple online claim form, consumers can receive a replacement of the same model free of charge.
“We stand behind the quality of our products, and we believe that providing transparency is of the utmost importance,” said Susan Colvin, founder and CEO at CalExotics. “Our one-year warranty gives consumers the opportunity to buy with confidence knowing the manufacturer stands behind everything they make.”
Building trust among consumers has long been an aim of CalExotics, which offers how-to videos, a full-time customer service team, sex educational posts, and other consumer information on its website. The fully integrated one-year warranty program further supports this initiative.
“People know and love us because we go above and beyond for our customers,” said Jackie White, executive vice president at CalExotics. “This is just another way to remind them that they are our number one priority.”
To learn more about CalExotics visit b2b.calexotics.com
