CalExotics introduces new and improved consumer warranty

Posted: August 26, 2016

CalExotics has announced it has introduced an all-new, hassle-free warranty, which is easy to use, with no fees and quick returns. This new warranty will make the return process simple and convenient. Consumers just need to register their purchase, package the product and receipt and send it to CalExotics. Once received, CalExotics will supply a brand new item within two weeks, along with a gift as an apology for the inconvenience.

“Our aim is to provide an exceptional brand experience and expand our warranty coverage to stand behind our products,” said Susan Colvin, founder and CEO of CalExotics.

CalExotics has expanded its traditional 30-day warranty to a 90-day warranty, and a one-year warranty will be offered on its Mini Marvels Silhouette, Embrace, Inspire, Luxe, and Vivid Raw collections.

Jackie White, executive vice president of CalExotics, said: “Purchasing a pleasure product is an investment in yourself or your relationship. It’s important to be confident when making that purchase, and while we hope that we never have cause for someone to use the warranty, it is there for peace of mind.”

For more information on the CalExotics warranty policy visit CalExotics.com

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